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ºÚÁÏ´«ËÍÃÅ by Employment Hero - Managed Payroll Terms

ºÚÁÏ´«ËÍÃÅ Managed Payroll Terms

Service Provider Managed Payroll is provided by ºÚÁÏ´«ËÍÃÅ Soft Inc.
User(s) The ‘User(s)’ for calculating the ‘per employee’ Fees for Managed Payroll is the number of active employees on the ºÚÁÏ´«ËÍÃÅ Payroll software in a monthly period.
Implementation Plan Onboarding & Implementation (Week 1)
We will facilitate a collaborative process in gathering employee and company information, validating data, and preparing CSV imports for your account setup. In addition, we will outline an onboarding process with timelines. Once Your Data is uploaded into our Platform, we will configure the payroll account detailing extra TD1 amounts, additional taxes, benefit deductions, vacation pay, and extra wages.

System Testing and Configuration (Week 2 – Week 4)
After the onboarding and implementation phase, our payroll team may conduct a series of reviews to test accuracy and validity of payroll data. This process will entail running payroll for one pay period in congruence with our current payroll provider (if any). This testing method ensures employee pay amounts align with prior pay periods and aims to ensure transition is seamless.

Processing Payroll (Week 4 - Onward)
Our ‘Managed Payroll’ Service will process employee payments, remit taxes, and keep records each pay period on a recurring basis. Digital paystubs will be emailed to your employees on the morning of pay day. Additional employee compensations, including: bonuses, commissions, other amounts, expense reimbursements and vacation pay will be collected from you up to 3 business days before the payroll deadline. Data will be reviewed, audited, imported, and recorded into our Platform and reflected on employee paystubs.

Servicing (Recurring)
You will be assigned a Payroll Specialist that will be responsible for delivering our managed payroll experience and providing support. Based on the payroll exception report, we will adjust changes in employee income/ deductions into payroll taking into account: compensation adjustments, new onboard/terminations, updates to employee banking information and vacation payouts. In addition, we will update changes in benefit deductions based on employee salary changes; the adjustments will be configured on a percentage of salary basis.
Our Responsibilities
  • Ensuring all data received by the agreed timeframes is entered into the system for processing in the appropriate pay cycle;
  • Processing payroll accurately and timely with the information provided in the Exception Report;
  • Updating TD1s, payroll deductions and additional tax credits;
  • Inputting, auditing, and updating benefit amounts based on monthly statement;
  • Reconciling and auditing each payroll that is processed;
  • Automatically remitting source deductions to the CRA;
  • Preparing, auditing, and issuing T4s to the CRA and ROEs to Service Canada;
  • Calculating, auditing, and remitting EPT amounts, including Year-end filing;
  • Ensuring payroll compliance with federal and provincial laws;
  • Resolving payroll issues and responding to payroll inquiries from the payroll admin;
Your Responsibilities
  • Maintaining an active payroll software subscription, without which you cannot access the Managed Payroll service
  • Reviewing and approving the Payroll Register prior to the agreed-upon due date to ensure that we are authorized to run payroll for the period
  • Providing accurate data for entry in the exception report within the agreed-upon due date to ensure that all processing schedules can be achieved
  • Keeping all HR employee data, including employment status and compensation, up-to-date and accurate
  • Notify us of any changes to TD1s or additional tax credits
  • Reviewing and approving payroll registers before processing (payroll cannot be completed and paid until the register is approved)
  • Maintaining all other modules outside of Payroll
Managed Payroll Extras
  • Payroll deadline extension - $30 per extension
  • Stop payment - $50 per employee
  • Year-to-Date (YTD) record adjustment - $50 per employee
  • Rejected credit - $30 per employee
  • NSF debit - First occurrence: $100 / Second: $200 / Third (cap) $300
  • Late payroll submission - $50 per late payroll
  • Wire transfer or Irrevocable E-transfer - $150 per occurrence
  • Tax Override - $50 per payroll
  • CRA remittance and YTD adjustments - $50 per employee
  • Payroll schedule change - $100 per occurrence
  • Update missing YTD information for an employee - $50 per employee
  • Trace payment (bank) - $45 per employee and per payroll